At 7slots, the privacy and security of your personal data are treated with the same rigour as the security of your funds. This Privacy Policy explains in plain, formal English what personal information we collect from players in Bangladesh, how we use and store it, with whom we share it, and what rights you hold in relation to your own data. Please read this document carefully before creating or continuing to use your 7slots Account.
This Privacy Policy applies to all personal data processed by 7slots in connection with the operation of the online casino and sports betting platform accessible at https://7slots.today (the "Platform"). It covers all users who visit, register on, or transact through the Platform, including players based in Bangladesh and any other jurisdiction where access is not otherwise restricted.
This Policy is designed to be read together with our Terms & Conditions, which are available at /terms-conditions, and our Responsible Gaming Policy at /responsible-gaming. Each of those documents is incorporated by reference into this Privacy Policy.
By accessing the Platform or creating a 7slots Account, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must cease using the Platform immediately.
This Privacy Policy was last reviewed and updated on 1 January 2026. We recommend that you revisit this page periodically to stay informed of any changes to our data practices.
For the purposes of this Privacy Policy, 7slots acts as the data controller in respect of all personal data collected through the Platform. As data controller, 7slots determines the purposes for which your personal data is processed and the means by which such processing is carried out.
All enquiries relating to data protection, including requests to exercise your rights under Section 11 of this Policy, should be directed to our support team using the contact details set out in Section 15 below. 7slots is committed to handling all data-related enquiries promptly and transparently.
7slots collects personal data from you in several categories. The specific data points collected may vary depending on the nature of your interaction with the Platform and the verification requirements applicable at the time.
| Category | Examples of Data Collected | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID number, passport number, photograph | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile phone number, residential address (city, district, postal code) | Account management, support communications, regulatory notices |
| Financial Data | bKash / Nagad / Rocket / Upay mobile wallet identifiers, bank account details (where applicable), transaction history, deposit and withdrawal amounts in BDT | Payment processing, fraud prevention, AML compliance |
| Gaming Data | Game history, bet amounts, win/loss records, bonus usage, session duration, self-exclusion or limit settings | Game operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, screen resolution, session tokens | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, features used, click paths, referral source, time spent on each section | Analytics, product improvement, marketing effectiveness measurement |
| Communications Data | Content of support chat transcripts, email correspondence, feedback submissions | Support resolution, quality assurance, legal record-keeping |
Sensitive Data: 7slots does not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data. If you voluntarily disclose such information in a support communication, it will be handled with the highest degree of confidentiality and will not be used for any purpose other than resolving the specific matter you raised.
The majority of personal data we hold is provided directly by you when you register an Account, complete KYC verification, make a deposit or withdrawal, contact our support team, or submit a complaint or feedback form on the Platform.
When you access the Platform, certain technical and usage data is collected automatically by our servers and analytics systems. This includes your IP address, device identifiers, browser characteristics, session activity, and pages visited. This collection is necessary for the secure and efficient operation of the Platform and does not require your active input.
In certain circumstances, 7slots may receive personal data about you from third-party sources, including:
Data obtained from third parties is handled with the same level of care and security as data collected directly from you, and is used only for the purposes described in this Privacy Policy.
7slots processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:
7slots uses the personal data it collects for the following purposes:
7slots does not use your personal data to make solely automated decisions that produce significant legal or similarly significant effects on you without human review. Where automated tools are used in fraud detection, a member of our security team reviews flagged cases before any Account action is taken.
7slots does not sell your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
We engage trusted third-party service providers who process data on our behalf and under our instructions. These include identity verification providers, payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank), game content suppliers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), cloud hosting providers, and customer support platform vendors. All service providers are bound by data processing agreements that require them to maintain appropriate security standards.
We may disclose your personal data to competent authorities, regulators, courts, or law enforcement agencies where we are required to do so by applicable law, court order, or valid legal process. We will notify you of such disclosures where we are legally permitted to do so.
In the event that 7slots undergoes a merger, acquisition, restructuring, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent privacy protections remaining in place.
Where necessary to prevent or investigate fraud, money laundering, or other financial crime, 7slots may share data with industry fraud prevention networks and screening services. Such sharing is carried out strictly on a need-to-know basis and in accordance with applicable legal requirements.
The 7slots Platform uses cookies and similar tracking technologies to operate correctly, maintain your session, and collect analytics data. Cookies are small text files stored on your device when you visit the Platform.
You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Instructions for managing cookies in commonly used browsers (Chrome, Firefox, Safari, Edge) are available in each browser's help documentation.
Note: Disabling strictly necessary cookies will prevent you from logging in to your 7slots Account or completing any financial transactions on the Platform.
7slots retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised so that it can no longer be linked to an identifiable individual.
7slots implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security controls in place include:
Whilst 7slots takes all reasonable steps to protect your personal data, no transmission over the internet or storage system can be guaranteed to be entirely secure. You are responsible for maintaining the security of your own Account credentials. If you believe your Account has been compromised, please contact [email protected] immediately.
As a data subject, you hold a number of rights in relation to the personal data that 7slots holds about you. These rights are set out below. To exercise any of these rights, please contact us at [email protected] with a clear description of your request. We will respond within 30 days of receipt.
You may request a copy of the personal data we hold about you, together with information about how it is being used.
You may ask us to correct any inaccurate personal data we hold about you, or to complete incomplete data.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
You may ask us to limit the processing of your data in certain circumstances, for example while the accuracy of the data is disputed.
Where processing is based on consent or contract, you may request a copy of your data in a structured, machine-readable format.
You may object to processing based on legitimate interests or for direct marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
Certain rights are subject to legal limitations. For example, we cannot erase transaction records that we are required to retain under anti-money-laundering regulations, even if you request deletion. Where a right cannot be fully exercised, we will explain the specific reason in our response.
18+ Only. The 7slots Platform is strictly intended for individuals aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a person under 18 has provided personal data to us, we will immediately delete that data, close the associated Account, and, where appropriate, report the matter to relevant authorities.
If you are a parent or guardian and you believe your child has created a 7slots Account or submitted personal data to the Platform, please contact us immediately at [email protected]. We will take swift action to investigate and remediate the matter. We also encourage Account holders to make use of parental control software to prevent underage access to gambling websites.
The 7slots Platform may, from time to time, contain references to game providers, payment services, or other third-party entities. This Privacy Policy applies solely to data processed by 7slots through the Platform. It does not govern the data practices of any third-party providers, whose own privacy policies apply to any data they collect independently.
7slots is not responsible for the privacy practices of third-party game studios, payment processors, or any other external service whose privacy policy applies independently of this document. We encourage you to review the privacy policies of any third parties with whom you interact directly.
7slots reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When a material change is made, we will notify registered users by email to the address associated with their Account and by displaying a notice on the Platform, with a minimum of 14 days' advance notice before the revised Policy takes effect.
The date at the top of this page will always reflect when the Policy was last updated. We encourage you to review this page periodically. Your continued use of the Platform after the effective date of a revised Policy constitutes your acceptance of the updated terms.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a complaint about how 7slots has handled your personal data, please contact us using the details below. All communications should be in English to ensure accurate and timely handling.
We will acknowledge your privacy-related enquiry within 48 hours and aim to provide a substantive response within 30 calendar days. For complex requests, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
Escalation: If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter through appropriate dispute resolution channels. Details of escalation options will be provided in our written response to your complaint.
Six ways 7slots keeps your personal information secure, transparent, and firmly under your control
Every byte of data exchanged between your device and 7slots is protected by 256-bit SSL/TLS encryption — the gold standard used by major financial institutions globally. Your credentials, payment details, and personal information travel exclusively over encrypted channels.
7slots does not sell, rent, or trade your personal data to any third party for commercial gain. Your information is used solely to operate your Account, process your transactions, and improve the Platform experience. Marketing communications require your explicit consent and can be withdrawn at any time.
You hold six distinct data rights — access, rectification, erasure, restriction, portability, and objection. Requests are processed within 30 days. Our support team at [email protected] handles all data rights enquiries with dedicated attention and a written response for every case.
We maintain clear, documented retention schedules for every category of personal data. Financial records are held for 7 years in line with regulatory requirements; technical and usage data is anonymised within 24 months. Nothing is kept longer than legally necessary.
Internal access to personal data is governed by role-based permissions on a strict need-to-know basis. All administrative systems require multi-factor authentication. Regular staff training ensures that data protection principles are embedded in every operational process.
In the event of a data security incident affecting your personal information, 7slots will notify affected users promptly and in accordance with applicable legal requirements. Our incident response team operates around the clock to contain, investigate, and remediate any breach without delay.
Our support team is available 24/7 to answer privacy enquiries. You can also review our Terms & Conditions or explore responsible gaming tools available on your Account dashboard.
Terms & Conditions Visit FAQ18+ only. Gambling can be addictive. Please play responsibly.